Privacy Policy

This Privacy Policy outlines how we handle your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We value transparency and are committed to safeguarding your privacy while you use this website.

1. Information We Collect

• Personal details voluntarily provided by you (such as name, email address, and contact information)
• Technical information including IP address, browser type, operating system, and device identifiers
• Usage data, such as pages visited, duration of visits, and referring sources
• Cookies and tracking technologies to improve functionality and analytics

2. Purpose of Data Processing

• To operate, maintain, and enhance the functionality of this website
• To respond to user queries and provide customer assistance
• To send updates or marketing communications (where consent has been provided)
• To ensure legal compliance and protect against fraudulent or unauthorised activities

3. Cookies and Tracking

We use cookies to enhance user experience, measure traffic, and improve site performance. Non-essential cookies are only activated with your consent. You can adjust or revoke consent through your browser settings at any time. More details are available in our Cookie Policy.

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases: user consent, performance of a contract, compliance with legal obligations, or legitimate interest where processing is necessary and proportionate.

5. Data Sharing and Transfers

We do not sell or rent your personal information. We may share limited data with trusted service providers (for example, analytics or security partners) who assist us in operating this site, subject to strict confidentiality agreements. Data is stored and processed within the United Kingdom or in jurisdictions with adequate data protection standards.

6. Data Security

We apply appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data. Despite these efforts, no internet transmission is entirely secure; users share information at their own risk.

7. Data Retention

Your information is retained only for as long as is necessary to fulfil the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.

8. Your Rights Under the UK GDPR

You have the right to request access to, correction of, or deletion of your personal data, as well as to restrict or object to processing. You also have the right to data portability and to withdraw consent at any time. To exercise your rights, please contact us via the details provided on this website.

9. Updates to This Policy

This Privacy Policy may be amended periodically to reflect legislative or operational changes. The most recent version will always be available on this page. Last updated: May 2025.